About us
Who we are...
We are a unique stakeholder group, the only membership organisation that promotes and celebrates excellence in customer relations and the benefits of building businesses around customer requirements.
What we do...
The Consumer Forum has been created to promote the value of consumer-centric businesses via a concerted campaign aimed at customers, the Government, the media and other key influencers.
How you benefit...
Members share best practice of consumer experience within the group and the forum will take a lead role in disseminating this information to key Government and industry stakeholders and the media.
News focus
The Consumer Forum has recently welcomed some fantastic new members including 02, Go Ape, Make It Cheaper and The Gro Company. O2: O2 is a leading provider of mobile and broadband services to consumers and businesses in the UK. The company is the leader in non-voice services, including text, media messaging, games, music and video, as [...]
