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A consumer product test

Why join?

  • Help launch new products and services
  • Join people who care how business runs
  • Have your say about consumer research
  • Get special promotions and offers

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Recent forum activity...

Consumer

The aims of the Consumer Forum are explicit: to provide a forum for consumers to interact with members, all of whom see excellent customer service as central to the success of their business.
In order for all parties to get the most out of this enterprise, we need broad ranging participation. In short, the Consumer Forum needs you!
Whether it’s through responding to our topical blog posts, attending consumer forum events or becoming a consumer panel member, your interaction will both inform and enhance our activity.
We need to know what delights or unsettles the British consumer.
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How we can ensure best consumer relations practice is recognised and provide significant development benefit for its membership.

Consumer Forum

The Consumer Forum is a unique stakeholder group, the only membership organisation that promotes and celebrates excellence in customer relations and the benefits of building businesses around what the customer wants.

Get involved

We’d like you to register and follow specific consumer panel discussions, blog topics or surveys. This will enable further and more specific feedback on services, products and future events.