Corporate

If you are a business which sees excellent customer service as an integral part of your business model, The Consumer Forum would like to hear from you.

Growing our core membership will add vigour and credibility to the Forum, opening up our research to new customer bases and increasing interaction with a wider range of consumer.

We welcome businesses with dynamic, forward thinking approaches to customer service, who are keen to test out new initiatives and respond to feedback.

Register your interest here

News focus

The Consumer Forum has recently welcomed some fantastic new members including 02, Go Ape, Make It Cheaper and The Gro Company. O2: O2 is a leading provider of mobile and broadband services to consumers and businesses in the UK. The company is the leader in non-voice services, including text, media messaging, games, music and video, as [...]

The Consumer Forum welcomes some new members!

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Consumer Forum

The Consumer Forum is a unique stakeholder group, the only membership organisation that promotes and celebrates excellence in customer relations and the benefits of building businesses around what the customer wants.

Get involved

We’d like you to register and follow specific consumer panel discussions, blog topics or surveys. This will enable further and more specific feedback on services, products and future events.