Corporate

If you are a business which sees excellent customer service as an integral part of your business model, The Consumer Forum would like to hear from you.

Growing our core membership will add vigour and credibility to the Forum, opening up our research to new customer bases and increasing interaction with a wider range of consumer.

We welcome businesses with dynamic, forward thinking approaches to customer service, who are keen to test out new initiatives and respond to feedback.

Register your interest here

News focus

Consumer Forum founding member Ella’s Kitchen has been named ‘Food & Drink Brand of the Year’ at the 2010 Grocer Gold Awards, beating competition from the other nominees including Doritos, Walkers, Cadbury’s, Hovis and Kelly’s of Cornwall. The awards recognise excellence, service, commitment and innovation in grocery retailing.

Ella’s Kitchen scoop ‘Food & Drink Brand of the Year’ at industry awards

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Consumer Forum

The Consumer Forum is a unique stakeholder group, the only membership organisation that promotes and celebrates excellence in customer relations and the benefits of building businesses around what the customer wants.

Get involved

We’d like you to register and follow specific consumer panel discussions, blog topics or surveys. This will enable further and more specific feedback on services, products and future events.